Average Response Time: Under 3 Minutes via WhatsApp

Dedicated IPTV Customer Support USA

Need assistance setting up TiviMate, renewing a plan, or requesting credentials? Our IPTV customer support USA team is available 7 days a week to ensure flawless playback.

WhatsApp Live Chat

Fastest method for new subscriptions, trial requests, and real-time remote configuration support.

Message on WhatsApp

Operating Hours

Eastern Time (EST):
8:00 AM – 11:00 PM EST

Pacific Time (PST):
5:00 AM – 8:00 PM PST

7 Days a Week (Including Weekends)

Email Inquiries

For wholesale, billing questions, partnership agreements, and DMCA inquiries.

support@tivimatepro.us

Send an Instant Inquiry

Fill out your details below to open a pre-filled WhatsApp chat directly with our US technical support dispatch.

Quick Answers from Customer Support

Before messaging, check if your inquiry is covered in our comprehensive IPTV FAQ guide or our step-by-step Xtream Codes installation walkthrough.

Our customer support technicians can also remotely guide you through buffer sizing, hardware decoder selection, and Auto Frame Rate toggles to ensure your home theater operates at peak visual performance.