Official TiviMate Pro USA Privacy Policy

1. Overview & Commitment to Consumer Privacy

This TiviMate Pro USA privacy policy governs data handling practices across tivimatepro.us. We operate under a strict privacy-first framework: we do not monitor, store, or inspect the specific channels, shows, movies, or sports events you stream.

We believe what you watch in the privacy of your home is strictly your own business.

2. Information We Collect

To provision and maintain your subscription, we collect minimal operational information strictly necessary to deliver service:

• WhatsApp Contact Number: Used exclusively to transmit your Xtream Codes API login credentials and provide real-time technical customer care.
• Device Model (Voluntary): Information provided when requesting setup guidance (e.g., Firestick 4K vs Nvidia Shield) to tailor buffer recommendations.
• Technical Connection Telemetry: Ephemeral server bandwidth metrics to ensure account concurrency limits are respected.

3. Zero Activity & Viewing History Logs

Our streaming servers maintain a zero-log policy regarding media consumption. We do not track:

• Channels watched or duration of viewing sessions.
• Specific VOD titles or search queries executed in TiviMate.
• DNS browsing history or third-party web destinations.

4. Cookies and Web Analytics

tivimatepro.us uses essential technical cookies solely to ensure core website navigation and load balancing functionality. We do not deploy invasive third-party cross-site advertising cookies or behavioral tracker beacons.

5. Compliance with United States Privacy Laws (CCPA)

Under the California Consumer Privacy Act (CCPA) and related state privacy statutes across the US, residents hold the right to know what personal data is held and request its deletion.

We do not sell, rent, or monetize subscriber contact information under any circumstances. You may request immediate deletion of your WhatsApp contact record by messaging our support dispatch.

6. Security & Data Encryption

All API communications between client devices and our server gateways employ industry-standard TLS/SSL encryption protocols to protect credentials against interception on public networks.